Listening is an art. It is more than a conversation, especially when it is in therapy. It is the silencing of the part of the mind that is thinking about what is said or thinking about a  response . It calls for a quiet mind and simplicity in listening along with the other person. As a therapist it was a joy to listen more than to say the right thing. As a therapist with bipolar I was grateful each time my mind was quiet, I could listen and the other person was heard.